Industry: Public Sector

Modernizing the public sector with data and AI

The public sector stands at a pivotal point, facing both challenges and opportunities driven by evolving societal needs and rapid technological advancements.

With the explosion of data across public services and governance systems, there's unprecedented potential for optimization and innovation.

Powering the future

Innovating the public sector together

We empower the public sector's transformation through advanced data analytics, machine learning (ML), and generative artificial intelligence (Gen AI).

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Client voices

With Contiamo, we have not only received technical solutions that are precisely tailored to our needs, but also a partner that has always exceeded our expectations with its in-depth understanding and individual approach. I recommend Contiamo to any company in the energy sector and beyond that wants to use their data effectively through machine learning and artificial intelligence.

Axel Kapellen

Director Customer Service, Stadtwerke Bonn

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Use case screenshot

Use Case: Spotlight

Smart customer chatbot for SWB

For Stadtwerke Bonn, we built a custom GPT-4o-based chatbot that answers customer questions on energy, tariffs, pricing, and more—directly on their website. Enriched with company-specific knowledge, it delivers fast, accurate, and high-quality responses. The solution reduces pressure on customer service, improves user experience, and has been running successfully for over a year with consistently positive feedback.

Curious about how data and AI could power up your business or institution?

Let’s grab a virtual coffee. In a quick 20-minute chat we can swap ideas, share some cool data-driven innovations in the public sector and brainstorm potential solutions tailored just for you.

Michael Franzkowiak

Managing Director