Industry: Public Sector
Modernizing the public sector with data and AI
The public sector stands at a pivotal point, facing both challenges and
opportunities driven by evolving societal needs and rapid technological
advancements.
With the explosion of data across public
services and governance systems, there's unprecedented potential for
optimization and innovation.
Powering the future
Innovating the public sector together
We empower the public sector's transformation through advanced data analytics, machine learning (ML), and generative artificial intelligence (Gen AI).
Client voices
With Contiamo, we have not only received technical solutions that are precisely tailored to our needs, but also a partner that has always exceeded our expectations with its in-depth understanding and individual approach. I recommend Contiamo to any company in the energy sector and beyond that wants to use their data effectively through machine learning and artificial intelligence.
Axel Kapellen
Director Customer Service, Stadtwerke Bonn


Use Case: Spotlight
Smart customer chatbot for SWB
For Stadtwerke Bonn, we built a custom GPT-4o-based chatbot that answers customer questions on energy, tariffs, pricing, and more—directly on their website. Enriched with company-specific knowledge, it delivers fast, accurate, and high-quality responses. The solution reduces pressure on customer service, improves user experience, and has been running successfully for over a year with consistently positive feedback.
Services
Our services for the public sector
01
Strategy
We align cutting-edge data and AI capabilities with your business objectives. Our strategic approach identifies opportunities and develops practical roadmaps that maximize the impact.
02
Solution design
We craft solutions leveraging the advancements in data and AI technologies. We utilize generative AI, data science & ML, and data infrastructure & engineering in a comprehensive approach.
03
Implementation
We manage the entire project lifecycle, navigating the complexities of process and organizational integration. Our approach ensures innovative, compliant, and fully operational outcomes.
Curious about how data and AI could power up your business or institution?
Let’s grab a virtual coffee. In a quick 20-minute chat we can swap ideas, share some cool data-driven innovations in the public sector and brainstorm potential solutions tailored just for you.
Michael Franzkowiak
Managing Director