Leverage the connected customer

Operationalize the increasing number of customer touchpoints you have as an operator in the automotive industry to drive better experiences and increase sales

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Customer satisfaction
Understand and mitigate customer issues through analysis of post-sale customer behavior.
Sales revenue
Maximize onlline and dealership customer purchases by predicting your customers' demands and budget.
Average discount
Model discount requirements for models approaching end-of-life by leveraging long-term demand predictions.
Your customers are talking to you - start listening
From the dealership to connected vehicles to social media, your customers are providing you with information.

They are providing you with unprecedented insights into to their habits and desires; their lifestyle and priorities.

Operationalizing these insights could empower your dealerships to multiply sales; your production teams to enhance features; and your service centers to reduce warranty replacements.
Use cases in automotive
In the automotive industry, our focus is on pre-and-post sale customer insights. We enable our automotive clients to better understand their customers, in order to personalize sales offerings and provide better service.
Dealership discount optimization
Determine the optimal discount for each vehicle and dealership to maximize margin and sales, especially for older models.
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Next best offers for dealerships
Recommend the right vehicle, price and add-ons for a specific customer, based on information provided during sales interactions.
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After-sales support
Empower repair shops to solve issues quickly and efficiently by providing predictions of the issue and next best action recommendations.
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Want to find out more?

We are working with one of the largest German automotive companies, among others, enabling them to better operationalize their data. Get in touch to discuss your business or technical requirements.

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